Adult social care in the Wokingham Borough rated good
CSCI gave Wokingham Borough Council’s adult services a ‘Good’ two star rating in its 2008 annual performance review and judged it to have ‘Promising’ capacity to improve. Last year the service received one star and was rated as having uncertain capacity to improve.
The inspection looked at seven separate areas to produce the overall rating. These were how well Wokingham council: improves health and emotional well-being; improves quality of life; makes a positive contribution; increases choice and control; ensuring freedom from discrimination and harassment; improves economic well-being and maintains personal dignity and respect. The council’s services were rated good for all of these except ‘increased choice and control’ which was adequate.
The ‘capacity to improve’ judgement was based on a combination of a rating for leadership and the commission and use of resources.
The inspectors particularly praised Wokingham council’s strong commitment to preventative work to stop people’s needs deteriorating, working with other organisations to protect vulnerable adults, helping people with a learning disability and mental health problems, find and keep employment and the range of information including on the council’s website. The leadership team at the council was praised for its clear understanding of strategic direction.
Also highlighted as strengths were the increase in the number of people with a learning disability having the chance to assess their own needs and being offered more control over their own care and the range of leisure opportunities being offered to people with physical and sensory disabilities.
Wokingham Borough Council leader Cllr David Lee said: “This report shows the council is moving in the right direction within adult social care and has the ability to improve even further. Staff in the team have been hit hard by the death of their general manager Pat Brecknock last month, but this report is a wonderful tribute to her and her work here.
“The council is putting great emphasis on giving people choice in social care and on preventing problems rather than reacting to them and I believe this report shows that the success of that is being recognised. It is also vital that vulnerable people are protected, and the inspectors have noted that the council is doing this as well as providing more choice.”
Despite the good and improving rating, Wokingham Borough Council is not complacent and there are areas of development highlighted in the report such as the need to increase access to complaints procedure and increase opportunities for older people and young adults with physical disabilities to live at home. The council’s community care team are already working on these issues.
Wokingham Borough Council
