Wokingham Legal team retains quality award
Legal services at Wokingham Borough Council are certified as being top quality after the legal team retained Lexcel 4, the Solicitors Regulation Authority ’s coveted quality standard.
The Wokingham council first received the accreditation in 2006 after a rigorous assessment by a team of independent experts. The mark was retained after reassessment last year and now, in 2008, the team has yet again kept its accreditation even though a new, more stringent approach to the assessment has been adopted.
The prestigious Lexcel Quality Mark is only awarded to legal practices that have successfully met practice management standards covering good customer care, case management, office administration, financial management and risk assessment. The Law Society introduced the scheme in 1998 to give customers a standard by which they could judge the quality of the legal services they require.
Executive member for Wokingham corporate services Cllr Rob Stanton said: “Retaining this accreditation is a real achievement for the team and is testament to their hard work and high level of service. It also serves to assure our residents that the legal service provided by the council is top quality. I would like to congratulate everyone involved in this success.”
The Wokingham council first received the accreditation in 2006 after a rigorous assessment by a team of independent experts. The mark was retained after reassessment last year and now, in 2008, the team has yet again kept its accreditation even though a new, more stringent approach to the assessment has been adopted.
The prestigious Lexcel Quality Mark is only awarded to legal practices that have successfully met practice management standards covering good customer care, case management, office administration, financial management and risk assessment. The Law Society introduced the scheme in 1998 to give customers a standard by which they could judge the quality of the legal services they require.
Executive member for Wokingham corporate services Cllr Rob Stanton said: “Retaining this accreditation is a real achievement for the team and is testament to their hard work and high level of service. It also serves to assure our residents that the legal service provided by the council is top quality. I would like to congratulate everyone involved in this success.”
Wokingham Borough Council
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