Web based Wokingham benefits just got better
Managing your Wokingham council tax and benefits online just got easier, thanks to improvements on Wokingham Borough Council’s website.
The pages at www.wokingham.gov.uk/counciltax have been improved and simplified, with more information and an easier-to-read format. There are now individual sections on council tax, benefits and housing benefit, and a handy frequently-asked-questions section as well.
Website assistant Bridie Berry said: “Even though there’s more information, there’s less text and fewer pages, so it's easier to find what you're looking for. The names of the pages are more descriptive too - the page that contain forms is called 'Forms', details of how to pay council tax are on a page called 'How to pay' and the text has all been made much easier to follow. We aim to save residents from having to visit the council or make a phone call, by making it easier for everyone to manage their tax and benefits claims online.”
Although the Wokingham pages have been simplified, there are also downloadable documents for website visitors who would like to read more detailed information. PDF documents include 'What is Housing Benefit?', 'What is Council Tax?' and 'Council Tax Discounts and Exemptions' to help answer residents’ questions.
Champion for ICT Philip Mirfin said: “Our website becomes more user-friendly all the time. The section on council tax and benefits is important to all residents and I hope that this will help to save everybody time and effort by enabling easier online transactions with the council. I would also like to remind residents that access to the internet is free at all the borough’s libraries.”
The pages at www.wokingham.gov.uk/counciltax have been improved and simplified, with more information and an easier-to-read format. There are now individual sections on council tax, benefits and housing benefit, and a handy frequently-asked-questions section as well.
Website assistant Bridie Berry said: “Even though there’s more information, there’s less text and fewer pages, so it's easier to find what you're looking for. The names of the pages are more descriptive too - the page that contain forms is called 'Forms', details of how to pay council tax are on a page called 'How to pay' and the text has all been made much easier to follow. We aim to save residents from having to visit the council or make a phone call, by making it easier for everyone to manage their tax and benefits claims online.”
Although the Wokingham pages have been simplified, there are also downloadable documents for website visitors who would like to read more detailed information. PDF documents include 'What is Housing Benefit?', 'What is Council Tax?' and 'Council Tax Discounts and Exemptions' to help answer residents’ questions.
Champion for ICT Philip Mirfin said: “Our website becomes more user-friendly all the time. The section on council tax and benefits is important to all residents and I hope that this will help to save everybody time and effort by enabling easier online transactions with the council. I would also like to remind residents that access to the internet is free at all the borough’s libraries.”
Wokingham Borough Council
<< Home