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Posted: Tuesday, March 27, 2007

New Wokingham ICT strategy aims to improve efficiency and security

Improved efficiency, better security and easier communication are the main aims of Wokingham Borough Council’s latest Information, Communications and Technology (ICT) strategy.

The Wokingham three-year plan is the third ICT strategy produced since the Wokingham Borough Council became a unitary authority in 1998 and it updates the 2004/2007 strategy. The strategy aims to ensure the borough council’s IT systems contribute to all round efficiency improvements; improve access to information (both for council staff and for residents); and improve business continuity and security.

The strategy will help Wokingham borough council modernise its working practice by allowing staff to work in more flexible ways – such as by the use of laptops, notebook computers and other wireless connections. The strategy is also designed to further improve the borough council’s IT security, to ensure all information held by the borough council is safeguarded. And it will lead to easier and better communication (internally and externally), with a more robust email system, which is better able to cope with heavy usage, and further improvements to the council’s website.

In addition the strategy has the overall aim of reducing the number of different software packages used by Wokingham borough council and to unify future IT investment in order to limit expenditure while providing a high level of security and accessibility for the public.

The ICT strategy for 2007/10 is due to be discussed by the borough council’s executive on Thursday March 29.

Wokingham borough council’s corporate head of IT Andrew Moulton said: “The borough council’s IT systems were set up for the way the councils used to work in the past, providing office based IT services. Wokingham Borough Council is moving towards a more modern, flexible way of working in which staff can use technology in the field and work directly with residents. But to further develop this new way of working we have to have the correct IT in place and the latest strategy will ensure this. In the field of security, it is very important today to be certain we are safeguarding all information we hold and the ICT strategy will make sure that we keep on top of this and that our IT systems are secure.”

In his foreword to the new strategy, Wokingham chief executive Doug Patterson said: “Modern authorities such as Wokingham Borough Council see technology as a strategic asset and not just a tactical tool. While technology alone will not transform the authority, it is clear that we will be unable to transform to meet citizens’ expectations without it. So this strategy’s vision is about better use of technology to deliver our services and policy outcomes that have an impact on our citizens’ daily lives: through greater choice and personalisation of services and easier access to those services.”

Wokingham Borough Council